Current disruption to Microsoft’s online services

Current disruptions at Microsoft are currently affecting the use of Outlook and the receipt of emails.

Some of our users are currently experiencing problems with Outlook Classic. The programme gets stuck in the ‘Loading profile’ state when it starts up. Creating a new Outlook profile has not yet resolved the issue.

In addition, connection issues are occurring with the Outlook apps on mobile devices (Android, iPhone and iPad).

This appears to be caused by current, global disruptions to Microsoft’s online services. It is not yet known when Microsoft will resolve these issues.

Alternative access option:

You can still log in via Outlook Web Access (OWA) without any problems:

https://owa.europa-uni.de

Please note, however, that there may currently be significant delays in the delivery of emails here too.

We apologise for any inconvenience and will inform you as soon as we have further information regarding the resolution of the disruption.

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