Management and support of devices with Windows operating systems
Introduction to the installation
When procuring new equipment for the university, we set it up directly according to Viadrina standards to ensure a standardised and efficient workplace.
When the devices are delivered to the Information and Communication Centre (IKMZ), we carry out the following steps:
Installation and customisation of new Windows devices
- 7zip
- pdf24 Creator
- pdf-XChange Editor
- VLC media player
- Notepad++
- Google Chrome
- Firefox
- Adobe Reader
- Cisco Jabber
- Not Another PDF Scan
- Zoom
- Webex Meetings
- Nextcloud client
- Office 2019
- Cisco AnyConnect
Employees who require changes or additional programmes should contact it-support@europa-uni.de. The necessary installations will then be carried out remotely. Please specify the following:
- Inventory number of the end device
- Software to be installed
- Accessibility of the user (times, telephone number)
Contact us
Ticketing system
- Facewall Building | Logenstraße 12 | 15230 Frankfurt (Oder)
- it-support@europa-uni.de
- All support addresses at a glance
If you would like to visit us, please make an appointment in advance.